Camp notes

Please note payment is due at the time of booking and we accept online payments (platform fee applicable), bank transfers, childcare vouchers and HRMC tax free childcare. If you wish to pay by childcare vouchers/HMRC please ensure transfer is made within 24 hours of booking.

Childcare voucher payments - if you wish to pay via CV, we are searchable with all major CV companies and HMRC as Accelerate Sports C/O Martin Infants and Juniors, Plane Tree Walk, N2. If you are using Edenred our reference number is P21328957. Once your payment is received you will be sent a receipt and please email deanna@accelerate-sports.co.uk if you need assistance.

IMPORTANT CAMP INFORMATION:

- Please make sure your child is sent with a packed lunch, water bottle and snacks. We take many snack breaks and the children are very active and therefore hungry! Please note we are a nut free camp.

- We run a tuckshop at the camp where items cost a maximum of £2. If your child would like to purchase something please ensure they have a small amount of money.

- Drop off and collection is at the small pedestrian gate on the corner of Hilton Avenue and Woodhouse Road. There is normally parking available on Woodhouse Road at this time.
Information on early drop offs and late pick ups will be sent to you prior to the start of camp. If you have booked a late pick up please ensure you have arranged for collection of your child by the 5:30pm closing time.

- Please ensure your child is dressed in sports appropriate clothing, trainers and a warm coat.

- Cancellations will only be refunded if the cancellation is made more than 14 days prior to the camp start date. Please see our full cancellation and refund policy below.

- Please ensure your profile is up to date with any important medical information and photo permissions are as they should be. We will not photograph any children who do not have permission.

- Epi-pens must be labelled and handed to a member of staff on arrival to be returned at the end of each day.

For any queries please email us deanna@accelerate-sports.co.uk otherwise thank you for your booking and we're looking forward to seeing you soon.
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Refund Policy for Supersport Camp

At Accelerate Sports, we are committed to providing a fun, active, and engaging experience during our multisport camp. We understand that plans can change, so we’ve developed the following refund policy to ensure clarity and fairness, in line with UK consumer law.

1. Cancellation by the Camp
In the event that the camp or any camp day is cancelled by Accelerate Sports due to unforeseen circumstances (e.g., adverse weather, instructor illness, or facility issues), we will:
Offer an alternative camp date (subject to availability), or,
Provide a full refund for the cancelled day(s) or camp.
If a prolonged or permanent closure occurs, a prorated refund will be provided based on the number of camp days affected.

2. Cancellation by Parent/Guardian
Notice Provided 14 Days Before Camp Start Date:
If you wish to cancel your child’s place at the camp more than 14 days before the start date, you will be entitled to a full refund of the fees paid, not including any platform fees paid.

Notice Provided Less Than 14 Days Before Camp Start Date:
If you cancel your child’s place less than 14 days before the camp starts, you will be entitled to a 50% refund.

No Refund After Camp Start Date:
Once the camp has commenced, we do not offer refunds for any missed days due to personal reasons (e.g., illness, holidays, or other commitments).

3. Missed Camp Days
Accelerate Sports does not provide refunds or credits for missed camp days due to illness, holidays, or other personal reasons.

4. Injury or Long-Term Illness
If your child is unable to attend the camp due to a long-term illness or injury (certified by a doctor), we will offer:
A prorated refund for the missed days, or,
A credit toward a future camp at our discretion.

5. Payment of Refunds
Refunds will be processed within 14 days of the refund request being approved, and will be made via the original payment method unless otherwise agreed.
Please note that childcare vouchers and HMRC Tax-Free Childcare payments cannot be refunded. In such cases, we may offer a credit toward future camps, at the discretion of the camp.

6. Changes to the Policy
Accelerate Sports reserves the right to modify or update this refund policy. Any changes will be communicated to parents/guardians and posted on our website. Refund requests will be handled in line with the policy in place at the time of booking.