Camp notes

Hello Parents, please read below for all the info you will need prior to attending camp.

The Early Booking Rate of £42 per day or £199 for the week will be in place until Friday 2nd July. Any bookings made at the early booking rate will need to be settled by 2nd July to secure this rate.

For all other bookings please ensure that payment is made at the time of booking, scroll down if you would like to pay via childcare vouchers or tax free childcare.

IMPORTANT CAMP INFORMATION:

- Please make sure your child is sent with a packed lunch, water bottle and snacks. We take many snack breaks and the children are very active and therefore hungry! Please note we are a nut free camp.

- On sunny days please ensure your child comes to camp with sun cream applied and a hat or cap.

- We run a tuckshop at the camp where items cost a maximum of £2. If your child would like to purchase something please ensure they have a small amount of money. The items we sell are typically found in lunch boxes such as Radnor, Cawson Press juice, fruit bars, popcorn, small biscuit bags and crisps. We also offer ice pops in the summer months.

- Drop off and collection - if arriving by car there is a car park on site however this gets very congested in the mornings so we suggest you park on the road and use the pedestrian gate.

We will be waiting from 9:20 - 9:40am by the small gate just to the left of the large main gate for drop off. Collection is just beyond the small gate at 4:30pm, please do not come to the sports hall for collection.

Please note, if you arrive late or need to collect early you will not be able to get onto the site during camp hours, please call the number on the gate in this instance.

If you have booked an early drop off or late pick up, information will be sent to you prior to the start of camp. If you have booked a late pick up please ensure you have arranged for collection of your child by the 5:30pm closing time.

- Please ensure your child is dressed in sports appropriate clothing and trainers.

- Cancellations will only be refunded if the cancellation is made more than 14 days prior to the camp start date. Please see our full cancellation and refund policy below.

- Please ensure your profile is up to date with any important medical information and photo permissions are as they should be. We will not photograph any children who do not have permission.

- Epi-pens must be labelled and handed to a member of staff on arrival to be returned at the end of each day.

- We advise that children do not bring valuable or sentimental items to camp, any belongings are the responsibility of their owner.

For any queries please email us deanna@accelerate-sports.co.uk otherwise thank you for your booking and we're looking forward to seeing you soon!

Please note we accept online payments (platform fee applicable), bank transfers, childcare vouchers and HRMC tax free childcare. If you wish to pay by childcare vouchers/HMRC please ensure transfer is made within 24 hours of booking. Payment via all other methods is due at the time of booking to ensure the rate offered and your child's place at camp.

Childcare voucher payments - if you wish to pay via CV, we are searchable with all major CV companies and HMRC as Accelerate Sports C/O Martin Infants and Juniors, Plane Tree Walk, N2. If you are using Edenred our reference number is P21328957. Once your payment is received you will be sent a receipt and please email deanna@accelerate-sports.co.uk if you need assistance.
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Refund Policy for Supersport Camp

At Accelerate Sports, we are committed to providing a fun, active, and engaging experience during our multisport camp. We understand that plans can change, so we’ve developed the following refund policy to ensure clarity and fairness, in line with UK consumer law.

1. Cancellation by the Camp
In the event that the camp or any camp day is cancelled by Accelerate Sports due to unforeseen circumstances (e.g., adverse weather, instructor illness, or facility issues), we will:
Offer an alternative camp date (subject to availability), or,
Provide a full refund for the cancelled day(s) or camp.
If a prolonged or permanent closure occurs, a prorated refund will be provided based on the number of camp days affected.

2. Cancellation by Parent/Guardian
Notice Provided 14 Days Before Camp Start Date:
If you wish to cancel your child’s place at the camp more than 14 days before the start date, you will be entitled to a full refund of the fees paid, not including any platform fees paid.

Notice Provided Less Than 14 Days Before Camp Start Date:
If you cancel your child’s place less than 14 days before the camp starts, you will be entitled to a 50% refund.

No Refund After Camp Start Date:
Once the camp has commenced, we do not offer refunds for any missed days due to personal reasons (e.g., illness, holidays, or other commitments).

3. Missed Camp Days
Accelerate Sports does not provide refunds or credits for missed camp days due to illness, holidays, or other personal reasons.

4. Injury or Long-Term Illness
If your child is unable to attend the camp due to a long-term illness or injury (certified by a doctor), we will offer:
A prorated refund for the missed days, or,
A credit toward a future camp at our discretion.

5. Payment of Refunds
Refunds will be processed within 14 days of the refund request being approved, and will be made via the original payment method unless otherwise agreed.
Please note that childcare vouchers and HMRC Tax-Free Childcare payments cannot be refunded. In such cases, we may offer a credit toward future camps, at the discretion of the camp.

6. Changes to the Policy
Accelerate Sports reserves the right to modify or update this refund policy. Any changes will be communicated to parents/guardians and posted on our website. Refund requests will be handled in line with the policy in place at the time of booking.